Answers before you book, and someone to call after
What an advisor does, what to tell one, and what happens when plans change.
How booking with an advisor works
You say what kind of week you want and who is going. An advisor comes back with a few options that fit, books the one you choose, and stays with the booking until you are home.
You start with the week you want
Who is travelling, what a good day looks like, and what would spoil it. A destination is optional.
A short list comes back
A few options that suit the people going, with what each one gives up spelled out.
One booking, one person to call
Flights, room, and transfers sit together, looked after by somebody who knows the whole trip.
Help when a trip goes sideways
A moved flight or a missed connection goes to somebody who can rebook it and chase it while you carry on.
Wherever you are starting from
- Some people arrive knowing exactly where they want to go. Others arrive with a week off and nothing else. Both are an ordinary place to start.
- You can hand over the whole trip, or just the part you would rather not do yourself.
- A first holiday abroad and a tenth one need different kinds of help, and both are part of the job.
What good advice looks like
It starts with who is going
The people travelling decide more about a good week than the destination does, so that is where the conversation begins.
It covers the dull parts
Insurance, entry rules, and what to declare coming home. The parts nobody enjoys reading are the ones that cause trouble later.
It is there when plans change
When a flight moves or a room is not what you booked, somebody is already working on it for you.
Advice guides
What a travel advisor can do when your trip falls apart, and what nobody can
You're weighing whether an advisor is worth it, and the test is the day something fails. If you've been stranded once, you remember the helplessness more…
What you have to declare coming home to Canada
Rum from the resort, a carving, a bottle from the airport shop. What goes on the form, who in the family gets an allowance of their…
Why an Ontario travel agent asks about insurance before you pay
The card comes out, and the question about travel insurance arrives with it. It reads like an upsell at the worst moment. In Ontario it's something…
What to tell a travel advisor about the trip you want
Asking for everything is tempting, because none of it costs anything to request. A trip that fits starts with deciding what the week is for, and…
What a good travel advisor knows without asking you
You're about to plan a trip that matters, and you've only ever booked online. You're not sure what the conversation is for, or whether you'll know…
What a travel advisor gives you that booking yourself doesn’t
You can book the same trip both ways. What changes is who checked the supplier, who fixes a failure, and which shelf you're even allowed to…
So, where are you starting from?
Every one of these is a good place to begin. Say which one is yours and we will take it from there.