Category The Advisor’s Edge

Why an Ontario travel agent asks about insurance before you pay

A couple sitting across a desk from a travel advisor, with booking paperwork and a laptop between them.

The card comes out, and the question about travel insurance arrives with it. It reads like an upsell at the worst moment. In Ontario it's something else.

What to tell a travel advisor about the trip you want

Three people sit around a table where one writes on paper, a second points at the document, and a third looks on, with a laptop and small plant visible on the table.

The instinct is to ask for everything, because none of it seems expensive to request. Deciding what the week is about, and what it isn't, is what turns a wish list into a trip that fits.

What a good travel advisor knows without asking you

A couple in conversation with a travel advisor, seen over the advisor's shoulder.

You're about to plan a trip that matters, and you've only ever booked online. You're not sure what the conversation is for, or whether you'll know enough to hold up your end. This is what a good one sounds like, so you can recognize it and settle in.